Moving your business’s unified communications (UC) systems to the cloud offers many perks, including augmented security and scalability. You must, however, plan the migration carefully if you want to enjoy the move’s full benefits and avoid the possible risks that come with it. Here are steps you should follow to ensure seamless migration. Opt for […]
5 Crucial steps when migrating UC to the cloud Read More »
Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud. What is theft of service? VoIP theft of service is
VoIP theft of service: What you need to know Read More »
Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide
VoIP’s hold message options are easy Read More »
The use of online communication and collaboration tools has hit record highs in the past few months on account of the coronavirus-induced shift in work arrangements. Among the most popular platforms right now are Microsoft Teams and Google Meet, which allow organizations to easily connect with colleagues and clients remotely. But while both share the
Microsoft Teams vs. Google Meet Read More »
Many businesses fail to realize how ubiquitous and game-changing VoIP is, and as a result, they stay stuck on legacy phone systems. Staying put should no longer be an option, especially if your company is serious about seizing future opportunities. Read on to learn how VoIP can improve your communications. Different phone systems Phones have
How VoIP revolutionizes communications for small and medium businesses Read More »
What many companies don’t realize is that valuable information moves across VoIP networks just like sensitive data is shared via email. In some cases, internet-based calls are more vulnerable to fraud, identity theft, eavesdropping, intentional disruption of service, and even financial loss. With numerous VoIP-based attacks, it’s crucial to implement these security measures now. 24/7
Ways to protect against VoIP threats Read More »
Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They are more mobile, have greater functionality, and cost less than traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks. Follow these tips to make sure your VoIP system can continue to
Steps to having ever-reliable VoIP service Read More »
TCO is the overall sum of procuring, deploying, and operating a VoIP system over its life cycle, which is typically five years. A VoIP expert should be able to give you an informed approximation, but here’s what to expect: Upfront costs Upfront costs are largely determined by whether you buy a VoIP system outright or
Calculating the total cost of a VoIP system Read More »
Any of these VoIP issues can tarnish your company’s reputation and result in a profit loss, so it’s important to implement the following solutions. Jitter Jitter or crackly sounding calls result from electromagnetic interference, damaged equipment, or insufficient enough bandwidth. Here are some ways to fix this: Make sure the phone cables are not damaged
Optimize your phones by fixing these VoIP issues Read More »
