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The latest, easy-to-understand IT best practices to keep your business ahead of the curve
Leveraging call recording for business improvement

Leveraging call recording for business improvement

Call recording has become essential in the business world today. With the advancement of technology, businesses can now automatically record and analyze phone calls, providing valuable insights for agents, managers, and more. This article explores the significance of call recording for business communication and the various benefits it offers. What is call recording? Call recording

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Your essential guide to Microsoft Whiteboard

Your essential guide to Microsoft Whiteboard

In the age of remote work and distributed teams, effective collaboration and visual communication are vital for business success. Microsoft Whiteboard serves as a digital canvas where teams can collaborate in real time, regardless of their physical location. By adopting this versatile tool, business owners can foster creativity, enhance project management, and fuel team collaboration.

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Cloud service models: Which one is right for your business?

Cloud service models: Which one is right for your business?

If you’re in the market for cloud services, you’ve probably already realized that there is no one-size-fits-all cloud solution for businesses. Every organization has unique needs and requirements. To identify the best cloud service model for your business, it’s important to understand the different types of cloud-based services and what features are crucial to your

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Essential guide for mitigating data loss

Essential guide for mitigating data loss

Data loss can have severe consequences, including financial loss, reputational damage, and legal issues. Therefore, implementing robust measures to safeguard your business data is essential. Here are some important steps you can take to protect your business from data loss disasters. Back up your data regularly Having robust backup and recovery systems is crucial for

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How AI transforms Microsoft Bing and Edge into your web copilot

How AI transforms Microsoft Bing and Edge into your web copilot

AI-powered Microsoft Bing and Edge have revolutionized the way we interact with the digital world. With the power of artificial intelligence (AI) at their core, these platforms have transformed traditional search engines and web browsers into intelligent assistants capable of understanding user intent and delivering personalized experiences. Let’s look at how AI-powered Microsoft Bing and

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Strengthening SMB cybersecurity with managed IT services

Strengthening SMB cybersecurity with managed IT services

As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting. Managed IT services providers (MSPs) offer a cost-effective and comprehensive solution

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How to keep your Mac safe

How to keep your Mac safe

Many users believe that Mac laptops and desktops are more secure than Windows devices. However, Macs are still susceptible to cyberthreats, and they’re becoming more so as cybercriminals continue to search for new ways to exploit vulnerabilities in Mac devices. Therefore, you need to implement measures that can keep your Mac device protected. 1. Adjust

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Exploring the advantages of dual monitors

Exploring the advantages of dual monitors

Are you tired of constantly juggling between different windows on your computer? Dual monitors can be the game-changer you need to overcome such challenges. By adding an extra monitor to your workstation, you can revolutionize the way you work, play, or create digital content. In the following sections, shed light on how dual monitors can

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VoIP vs. VoLTE: Which is right for you?

VoIP vs. VoLTE: Which is right for you?

When it comes to modern communication technologies, Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE) are two popular options for businesses. Both of these technologies offer significant advantages over traditional telephone systems, but understanding which one is better suited for your business requires a closer look. Let’s explore the key features and

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