Cloud subscriptions are undoubtedly valuable, but creating a new set of login credentials users have to memorize adds another level of inefficiency. With single sign-on (SSO), you can create one user profile that logs you into all of your online accounts. If you’re overwhelmed by the need to create and manage strong passwords, SSO is […]
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These days, it’s difficult for businesses to operate without a good Wi-Fi connection. The internet’s versatility is essential to getting work done, because having a fast, secure, and reliable Wi-Fi connection can guarantee quick response times and customer satisfaction. But what if your Wi-Fi refuses to work? These quick fixes ought to get your connection
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A complicated history In the 1950s, the term “hacker” was vaguely defined. As computers became more accessible, the word was used to describe someone who explored the details and limits of computer technology by testing them from a variety of angles. But by the 1980s, hackers became associated with teenagers who were caught breaking into
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Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention. For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries, so calls are routed to the agent best equipped to handle them. This makes call center operations more seamless and
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Because there are only so many hours in a workday, it’s vital to make the most of your time. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work. Monitor productivity levels Start by tracking how much work
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Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake
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Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace
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Is your Google Chrome browser a little slower lately? While Chrome is widely known as the browser of choice, it does have a habit of consuming a lot of system RAM. Additionally, there are times when it feels slower than before. Fortunately, these problems are simple to fix. Here are some speed hacks that will
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A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party IT consultant who will give an objective assessment of your technology and provide recommendations to help you meet your goals. If done properly, technology business reviews allow you to: Save money Every review starts with
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